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| Luca Geretto, EMEAI Service Sales Manager alongwith Dr Sivakumar Pasupathi, Country Manager, LSCA India |
Agilent Technologies has launched, Agilent CrossLab Laboratory at its Manesar campus. This initiative will further strengthen the company’s CrossLab Enterprise Services, a synchronised laboratory solution by Agilent Technologies, a service model for all instruments regardless of the brand.
CrossLab Laboratory is an investment done by Agilent Technologies to further strengthen the CrossLab Services initiative started in India three years back for providing comprehensive service support to analytical instrument’s from various manufacturers’ which is used in pharmaceutical, biotech, food and environmental industries across India. This Laboratory will help increasing the capability of Agilent Service Engineering Team with hands on training on analytical instruments from various manufacturers and thereby developing services protocol to provide comprehensive solution to their customers.
Commenting on the inauguration of CrossLab, Dr Siva Kumar Pasupathi, Country Head, Life Sciences and Chemical Analysis Unit, Agilent Technologies said, “We are proud of our CrossLab Laboratory which offers industry’s best facilities to our customers. We understand and recognise that laboratories are often equipped with instruments from a range of vendors. Agilent CrossLab will enable simplification product selections and purchase for our customer. Apart from that, this initiative will also streamline their workday, and improve their overall productivity.”
Luca Geretto, EMEA & India Service Sales Manager, Agilent Technologies said, “With Agilent CrossLab Services customers can reach the highest level of productivity. Customers can rely on one highly qualified engineer, who understands their work flow, goals to keep all instruments performing at maximum capacity.”
EP News Bureau – Mumbai
